Privacy policy

1. Privacy Notice

At ECO3 BV, Septestraat 27, 2640 Mortsel, (“ECO3”), we take the protection of your personal data very seriously.

We conduct our business in compliance with Regulation (EU) 2016/679 of the European Parliament and Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).

The purpose of this privacy notice is to explain to you what personal data ECO3 collects, how ECO3 uses and stores this personal data and with whom ECO3 may share it.

You can use our website without disclosing your personal data. However, providing your personal data might be necessary if you request certain services or information from us, such as the downloading of a white paper, asking for an appointment at an event, asking for more information about our products and/or services, and by doing so you provide your consent for such collection.

What personal data are collected and on which legal basis?

When you visit one of ECO3’s websites or apply for an open job position, you may voluntarily choose to provide us with information about yourself (such as your name, country/state/province, e-mail address, phone number, organization where you work and your job title and optionally (if applicable) the market segment) that we need to correspond with you or to give you access to information.
Unless permitted by applicable data protection laws, ECO3 will not collect any personal data about you unless you voluntarily choose to provide us with it (e.g. registration, completion of contact forms or e-mails, job application forms including a resume).

The legal basis for this processing is your consent (Art. 6 para. 1 lit. a GDPR) or our legitimate interest (Art. 6 para. 1 lit. f GDPR). If your request is aimed at the conclusion of a contract, the legal basis for the processing is the performance of a contract (Art. 6 para. 1 lit. b GDPR).

You have the right to withdraw your consent at any time.

ECO3 strives to have in place appropriate technical and organizational means to protect your information. However, you understand that providing your personal data over public networks, is never without risk.

Who collects your personal data?

The body responsible for the collection the processing of your personal data, is ECO3 BV, Septestraat 27, 2640 Mortsel, Belgium.

For which purposes are your personal data collected and processed?

ECO3 collects, processes and uses your personal data for the purposes of providing you with information that responds to your enquiry (such as information about our products and/or services) and use and management of the ECO3 website in general.

Where are your personal data processed by ECO3?

Our websites are hosted in Europe.

Who has access to your personal data and to whom is your personal data transferred?

Access to your personal data is restricted to authorized users.

Be assured that ECO3 will not distribute or sell your personal data to third parties, without your permission to do so.

Because ECO3 is a global company, we may transfer information to other ECO3 offices or subsidiaries around the world to the extent necessary for the purposes described. Be assured that all such entities are governed by terms equivalent to this privacy notice. The legal basis for this transfer is Art. 49 of the GDPR.

ECO3 offices and subsidiaries have developed global data security practices designed to protect personal data that include the practices addressed in our Global Policy Information Security and Privacy. To read ECO3’s Global Policy Information Security and Privacy, please download it here.

International transfers of personal data to ECO3 offices and subsidiaries are protected using the appropriate measures to implement appropriate guarantees for the protection of your personal data in accordance with the GDPR.

ECO3 may cooperate with external service providers who may also be located in third countries. Third countries are countries where the applicable law does not guarantee the same level of data protection as within the EEA.

International transfer of personal data to third parties is protected using the appropriate contracts and measures.

In the event that a recipient of your personal data is located in a third country for which the EU Commission has not made an adequacy decision to the effect that an adequate level of data protection exists in this third country, ECO3 will take additional measures to implement appropriate guarantees for the protection of your personal data in accordance with the GDPR.

ECO3 transfers personal data to external recipients outside the European Economic Area only if the recipient has (i) entered into EU Standard Contractual Clauses with ECO3 or (ii) implemented Binding Corporate Rules in its organization. You may request further information about the safeguards implemented in relation to specific transfers by contacting compliance@ECO3.com.

What about commercial e-mails?

Specifically, in relation to commercial e-mails that promote ECO3 products and services, ECO3 shall not use your personal data in order to send unsolicited commercial e-mails, unless you have given your consent to receive such e-mails, by ticking the opt-in box in the contact form of our website(s).
At any time, you will have the right to withdraw your consent for any direct marketing purposes. You can communicate this objection by unsubscribing from our e-Newsletter directly in the e-Newsletter itself, by email to compliance@ECO3.com or by letter addressed to our ECO3 Group Compliance Office, Septestraat 27, Room 76-05-21, 2640 Mortsel, Belgium. After receipt of your objection, we shall send you a notice of receipt and we shall register your request. Your request shall imply that we shall not send commercial e-mails that would be considered as unsolicited.

ECO3 uses the services of the Salesforce Marketing Cloud Account Engagement platform for marketing purposes. The respective privacy policy can be consulted here.

How long may we retain your personal data?

We further store your personal data only as long as necessary for the fulfillment of the purposes for which it has been collected or as required by law.

For personal data stored for marketing purposes, the retention period shall depend on the shelf life of the product or service for which they were collected, with a maximum of three (3) years. You also have the right to update your preferences by opting out, whenever you want.

What are your rights and how can you exercise them?

• You have the right of access to your personal data and the right to request rectification of incorrect, incomplete or irrelevant data.
• You have the right to object to processing of your personal data and to obtain the erasure of your personal data.
• You also have the right to restrict processing of your personal data.
• When processing of your personal data is based on consent, you also have at any time, the right to withdraw your consent for further processing of your personal data. You understand that the personal data that was disclosed by ECO3 prior to your request to abolish further disclosure is no longer under the control of ECO3.
• You have a right to request data portability.

If you have any queries about your personal data or if you want to exercise your rights, please contact us by e-mail at compliance@ECO3.com or by letter addressed to our ECO3 Group Compliance Office, Septestraat 27, Room 76-05-21, 2640 Mortsel, Belgium.

Children

We do not collect, process, or use on our website any information relating to children, as defined by the applicable law, without the prior, verifiable consent of his or her legal representative, if required by the applicable law. Such a legal representative has the right, upon request, to view the information provided by the child and/or to require that it be deleted.

Cookies

Our website uses cookies. A cookie is a technology for remembering something about you. Read more on cookies on https://cookies.insites.com.

ECO3 uses Matomo cookies to collect anonymized IP information to permit ECO3 to analyze traffic patterns and to improve this website.

ECO3 uses Salesforce Marketing Cloud Account Engagement cookies to analyze visitor behavior and the effectiveness of marketing campaigns.

ECO3 uses Google Recaptcha cookies to improve the security of forms. ECO3 uses Strictly Necessary cookies to keep track of your preferences and selections during your visits of our website. These cookies are removed once you leave the website.

ECO3 supports Third Party cookies to permit you to share content by sending a page from our website to your social media account.

LinkedIn cookies can be used for remarketing purposes by LinkedIn.

ECO3 supports also cookies from YouTube in the framework of the embedding of some of ECO3 videos in ECO3’s websites.

The configuration of most internet browsers allows you to manage cookies. Read more on https://cookies.insites.com
Please be aware that disabling cookies can impair an optimal navigation of our website.

Others

ECO3 uses Adobe Fonts (previously called Typekit) to ensure that the website complies with its branding guidelines. Provider’s policies, in particular, Service Product Specific Terms, as amended from time to time, apply.

How can I keep up with modifications with this privacy notice?

ECO3 reserves the right to modify this privacy notice without explicit prior notice. Your only notice of such modification shall be the posting of the modified privacy notice on this website. The user is therefore encouraged to review this privacy notice frequently.

Complaints

In case of disagreement relating to the processing of your personal data, you have the right to lodge a complaint with the Belgian supervisory authority (”Autorité de protection des données” / “Gegevensbeschermingsautoriteit”) or the data protection authority of your country of residence.

Last updated: March 2025

2. Legal Notice

This legal notice governs the use of ECO3 websites. Any use of those websites is only permitted on the basis of this legal notice.

Downloadable Products

ECO3 protects its intellectual property, such as the downloadable software, screensavers, or other items that can be downloaded from our website. Even if the software is provided for free, the user shall be aware that the use of the software is limited and fully governed by a licence that accompanies the software. The user shall only use the software in the manner and for the purposes for which it was intended.Software, screensavers, and other media of third parties that can be downloaded via links directly or indirectly provided by ECO3 shall not be regarded as items distributed by ECO3, and ECO3 does not assume any obligation in relation thereto.

Free Online Services

Online services that are presented to the user for free are provided “as is”. ECO3 shall not be responsible for the content of such services, for their non-availability or malfunctioning, or for the use that any website user would make of such services.

Copyright

All website design, text, graphics, data and the selection and arrangement thereof, as well as all guides, newsletters, software and any other items that can be downloaded through this website, are the sole property and copyright of ECO3, ALL RIGHTS RESERVED. Permission is granted to electronically copy and to print in hard copy portions of this website for non-commercial, private purposes only. Any other use of materials on this website, including reproduction for purposes other than those noted above, modification, translation, distribution, or republication without the prior written permission of ECO3 is strictly prohibited.Copyrights for the photographs reproduced herein are vested with the individual photographers or ECO3, and may not be reproduced in any form without prior permission from the creators.

Trademarks

ECO3, the ECO3 logo and any other trademarks, service marks, trade names or logos displayed on this website are the property of ECO3, its affiliates or other third parties. Nothing contained in this legal notice nor in any text on this website shall be construed as granting by implication, estoppel or otherwise, any license or right to use any of the trademarks, service marks, trade names or logos appearing on the website without the express prior written consent of their respective owner.

Linked Sites

ECO3 websites may be linked to other websites which are not under the control of, and are not maintained by ECO3. ECO3 has not fully examined or analysed the content of such websites, which may furthermore change over time or disappear. ECO3 is not responsible for the content of those sites, and the link does not imply that ECO3 agrees with their content. ECO3 is providing these links to you only as a convenience and at your own risk, and the inclusion of any link to such sites does not imply endorsement by ECO3 of those sites, nor does it imply any partnership or cooperation whatsoever between ECO3 and the owners or operators of such linked sites.The sender of any communications to the ECO3 website(s) or otherwise to the owners or operators of the ECO3 website(s) shall solely be responsible for the content and information contained therein, including its truthfulness and accuracy.

General Information

The ECO3 websites are mainly intended for general information purposes and should only be used as such. Although ECO3 makes an effort to offer information which is carefully selected and recent, the ECO3 websites should not be used as a substitute for any kind of specific professional advice where needed. No warranty nor representation, express or implied, is given as to the accuracy, relevancy, or completeness of the offered information, nor as to the suitability of the information for a certain purpose.
Price and availability information is subject to change without notice. All product specifications and service descriptions are subject to change without notice. Actual equipment may differ in appearance from images shown.

User Rights and undertakings

The user of ECO3 website(s) undertakes i) not to make use of the websites for illegal or harmful purposes; ii) not to prevent access to the websites nor to disrupt or modify the website, nor to render the websites less efficient or to cause damages to the websites, ECO3 or third parties; iii) not to make use of the websites in order to transmit or distribute computer viruses or harmful, insulting or illegal information.
The ECO3 websites provide a forum where users can publicly give comments on different issues. The user is aware that the disclosure of certain information on message boards or forums may result in unsolicited emails being sent to his e-mail address by third parties. ECO3 can not prohibit the sending of such emails by third parties and shall not be responsible for any emails that would be sent as a consequence thereof.
The user may provide links to the ECO3 websites. All user rights that are not explicitly granted herein are reserved by ECO3.

Disclaimer

ECO3 IS PROVIDING THE ECO3 WEBSITES AND THEIR CONTENTS ON AN “AS IS” AND “AS AVAILABLE” BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE ECO3 WEBSITES OR THEIR CONTENTS. ECO3 DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, ECO3 DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THE ECO3 WEBSITES IS ACCURATE, COMPLETE OR CURRENT.
NEITHER ECO3 NOR ANY OF ITS DIRECTORS, EMPLOYEES OR REPRESENTATIVES SHALL BE LIABLE FOR ANY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE ECO3 WEBSITES, INCLUDING ITS NON-AVAILABILITY OR BAD TECHNICAL FUNCTIONING, OR ARISING FROM THE INFORMATION CONTAINED HEREIN, VIRUSES, HACKING-ATTACKS OR OTHER COMPUTER CRIMES. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO COMPENSATORY, DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OPPORTUNITIES, LOSS OF OR DAMAGE TO PROPERTY, PERSONNEL COSTS AND CLAIMS OF THIRD PARTIES, REGARDLESS OF THE FORM OF ACTION, INCLUDING, BUT NOT LIMITED TO CONTRACT, NEGLIGENCE OR OTHER TORTUOUS ACTIONS, AND THIS EVEN IF ECO3 WAS INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
Some jurisdictions do not allow the exclusion of certain warranties. To the extent that certain legislation would be imperatively applicable, and such legislation would imperatively prohibit any of the exclusions mentioned above, these exclusions shall be considered as not applicable. In that case however, the exclusions considered as valid shall remain applicable.

Questions

If you have any questions regarding our legal notice, please contact us by e-mail at compliance@ECO3.com or by letter addressed to our ECO3 Group Compliance Office, Septestraat 27, Room 76-05-21, 2640 Mortsel, Belgium.

Law and Jurisdiction

The use of the ECO3 websites is governed by Belgian law. All disputes relating to or originating from the use of the ECO3 websites shall be exclusively submitted to the courts of Antwerp, Belgium, which will have exclusive jurisdiction in relation to such disputes.

Last updated: March 2025